1. QUOTATION – A quotation (estimate for work) not accepted within thirty (30) days is subject to review upon initiating order.
  2. ORDER CANCELLATIONS – In the event of an order cancellation, if WestCoast Shirtworks, Inc. has commenced work on the order, it shall be entitled to full reimbursement for any cost already incurred, including penalties or restocking charges that sellers suppliers may charge. This reimbursement shall be deducted from the advance deposit and balance (if any) refunded to the customer.
  3. EXPERIMENTAL WORK – Experimental work performed at customer’s request, including but not limited to: sketches,drawings, composition, screens, presswork and digital files, will be charged at current rates and may not be used without express written consent of WestCoast Shirtworks, Inc.
  4. PREPARATORY WORK AND RIGHTS OF OWNERSHIP – Sketches, copies, digital master production files and all preparatory work created or furnished by WestCoast Shirtworks Inc., shall remain its exclusive property and no use of the same shall be made, nor any ideas obtained there from be used, except upon compensation to be determined by WestCoast Shirtworks, Inc. WestCoast Shirtworks, Inc. retains exclusive rights to all artwork, sketches, drawings, compositions and digital files used in the production of customer’s order unless a Transfer of Ownership document is signed by both parties and a set price agreed upon and paid to WestCoast Shirtworks, Inc. to release rights to work. In other words: Just because you paid the labor cost for a Designer to create your artwork, does not mean that you own it. Any item to which WestCoast Shirtworks, Inc. owns rights to may not, under any circumstances, be reproduced, printed, fabricated as a product, garment, sign or other marketing device without written consent.
  5. CONDITION OF CUSTOMER-SUPPLIED ART – Estimates for printing are based on customer supplying same size or larger black and white artwork that is “camera ready” as defined in WestCoast Shirtworks, Inc.’s Artwork Requirement Document, and requiring no touch-up or clean-up. Additional time required to prepare supplied artwork shall be billed at current rates.
  6. PREPARATORY MATERIALS – Artwork, type, screens, positives, color separations, digital file assets and other items when supplied by WestCoast Shirtworks, Inc. shall remain its exclusive property unless previously agreed in writing at the time the order is placed.
  7. ALTERATIONS, REVISIONS AND MODIFICATION – Alterations represent work performed in addition to the original specifications. Such additional work shall be charged at current rates and be supported with documentation upon request.
  8. PROOFS – Proofs shall be submitted via e-mail, hard copy or fax at customer’s preference. Corrections are to be clearly marked and returned for revision. WestCoast Shirtworks, Inc. regrets any errors that may occur in production undetected, but cannot be held responsible for errors if the work is accomplished per customer’s approval or if changes are communicated verbally. WestCoast Shirtworks, Inc. shall not be responsible for errors if the customer has not ordered or has refused to accept proofs or has failed to return proofs with indication of changes or has instructed WestCoast Shirtworks, Inc. to proceed without the submission of proofs. Because of differences in equipment, materials, substrates, paints, inks, monitor and printer ICC profiles and other conditions which occur between color proofing and production operations, a reasonable variation (5-10% hue, saturation or lightness) in color between color proofs and the completed job shall constitute acceptable delivery.
  9. OVERRUNS OR UNDERRUNS – Overruns or underruns for printing or promotional products may exceed up to 5% on quantities ordered and shall constitute acceptable delivery. WestCoast Shirtworks, Inc. will bill for actual quantity delivered within this tolerance. If customer requires guaranteed “no less than” delivery, percentage tolerance of overage must be doubled.
  10. SHIPPING & DELIVERY – Unless otherwise specified, the price quoted is for customer pick up of goods at our location/FOB-Anaheim, CA 92807. Charges related to delivery from WestCoast Shirtworks, Inc. to customer are generally not included in any quotation unless specified. Any additional charges for delivery from WestCoast Shirtworks, Inc.’s vendor/suppliers of materials will be billed to customer.
  11. PRODUCTION SCHEDULING – Lead time is 7-10 working days. Some orders will require more time to produce. Customers will be notified of lead time at time of order or on quotation. WestCoast Shirtworks, Inc. shall accept no liability or penalty for delays occurring due to state of war, rioting, civil disorder, fire, strikes, accidents, and other acts of God or other causes beyond the control of customer or WestCoast Shirtworks, Inc..
  12. CUSTOMER FURNISHED MATERIALS – Garments, camera copy, film, color separations, negatives, discs, digital files and other customer furnished materials shall be manufactured, packaged and delivered to WestCoast Shirtworks, Inc.’s specifications. Additional cost due to delays or impaired production caused by specification deficiencies shall be charged to the customer. All submitted materials become the property of WestCoast Shirtworks, Inc. and returns must be requested in writing via e-mail or postal letter. Return of items is not guaranteed past 30 days from submission.
  13. TERMS – An advance deposit of 50% of total order price is required on all custom orders. WestCoast Shirtworks, Inc. will not commence work until a deposit has been paid unless previous arrangements have been made in writing. Remaining balance is due upon completion of work.
  14. GENERAL WARRANTY – WestCoast Shirtworks, Inc. disclaims any and all express or implied warranties of fitness of products for a particular purpose. Although WestCoast Shirtworks, Inc. utilizes quality materials in manufacturing, due to the wide variations in environmental conditions and handling after delivery, WestCoast Shirtworks, Inc. does not guarantee work against fading, shrinkage, warping and/or other damage occurring after delivery of goods.
  15. INDEMNIFICATION – The customer shall indemnify and hold WestCoast Shirtworks, Inc. harmless from any and all loss, costs, expenses and damages on account of any and all manner of claims, demands, actions and proceedings that may be instituted against WestCoast Shirtworks, Inc. on grounds alleging that the said product violates any copyright or any proprietary right of any person, company or other body, or that it contains any matter that is libelous or scandalous, or invades any person’s right to privacy or other personal rights except to the extent that WestCoast Shirtworks, Inc. has contributed to the matter. The customer agrees to, at customer’s expense, promptly defend and continue the defense of any such claim, demand, action or proceeding that may be brought against WestCoast Shirtworks, Inc., provided that WestCoast Shirtworks, Inc. shall promptly notify the customer with respect thereto, and provide further that WestCoast Shirtworks, Inc. shall give to the customer such reasonable time as the urgency of the situation may permit in which to undertake and continue the defense thereof.
  16. TRADEMARKS & COPYRIGHTS – WestCoast Shirtworks, Inc. accepts orders for printing as being in full compliance with all applicable laws regarding its usage and assumes no liability for claims or infringements of trademarks, copyrights, patents, and/or personal rights. Products and logos shown in marketing for our products appear only to illustrate the basic products and the ability to imprint messages and art on them. There is no intention to suggest that the imprints were designed by WestCoast Shirtworks, Inc. or that the products with these specific imprints are readily available to any purchaser without express written permission of the owners of any trademarked or copyrighted artwork, copy, or text.